Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy describes how EmberRoad Giftcraft (“we”, “us”, or “our”) processes personal data when you visit our website, create an account, purchase courses, or contact support.
1. Data We Collect
- Account Data: name, email address, login credentials.
- Transaction Data: purchased courses, payment confirmations from our payment processor (we do not store full card numbers).
- Communication Data: support messages and feedback you submit.
- Usage Data: device information, pages viewed, and interactions to improve site performance.
- Cookie Data: preferences such as theme selection and cookie consent.
2. How We Use Data
- Provide and maintain your course access and account.
- Process orders, prevent fraud, and deliver receipts.
- Respond to inquiries and provide support.
- Improve content, features, and user experience.
- Comply with legal obligations.
3. Legal Bases
We process data based on contract (providing services), legitimate interests (improving and securing services), consent (where required, e.g., non-essential cookies), and legal obligations.
4. Sharing
We share data with service providers that help operate the site (hosting, analytics, payment processing). They are bound by confidentiality and only process data on our instructions.
5. Cookies and Preferences
We use cookies to remember your theme selection, maintain session state, and measure aggregate performance. You can control cookies in your browser. Our cookie banner lets you consent to non-essential cookies.
6. Security
We apply administrative, technical, and physical safeguards appropriate to the risk, including encryption in transit, access controls, and regular reviews. No method is 100% secure; please use strong, unique passwords.
7. Data Retention
We retain account and transaction data for as long as your account is active and as required by law. You may request deletion of your account; we will remove or anonymize data unless retention is legally required.
8. Your Rights
Subject to local laws, you may request access, correction, deletion, or portability of your data, and object to or restrict certain processing. To exercise rights, contact [email protected].
9. International Transfers
When transferring data across borders, we use appropriate safeguards such as standard contractual clauses where applicable.
10. Children
Our services are intended for users aged 16 and older. If we learn that we processed data from a child under this age without consent, we will delete it.
11. Changes to This Policy
We may update this Policy from time to time. The “Effective Date” will reflect the latest version. Material changes will be announced on this page.
12. Contact
Questions about privacy? Email us at [email protected] or write to: Privacy, EmberRoad Giftcraft, 548 Market St, San Francisco, CA 94104, USA.